For Memberships without a minimum commitment period, there is no fee to cancel/terminate your Membership. Cancellations can only be processed in-line with Your regular billing schedule.

 

A minimum notice period applies of 1 month when cancelling any Membership. Notification of intent to cancel must be provided in writing. For example, if your next payment date is the 2nd May and We receive your cancellation form on or before the 2nd May only May will be due, however, if received on the 3rd May both May and June will be due. 

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Requests for cancellation must be made on the cancellation form here or can be emailed to you. You will receive an email confirmation within 5 working days. Membership cannot be amended whilst in the notice period. Verbal instructions to amend or cancel a membership cannot be accepted, all requests must be in writing.

 

Memberships can only be cancelled if subscription collection is active. Monthly fees and/or prepaid fees are not refundable. For Memberships with a minimum contractual term, there is a cancellation fee equal to 50% of the remaining contract value, with the only exception to this where there has been a sickness or injury resulting in the inability to train for the remainder of the contract term, where You must provide Doctors certificate to this effect.